Shipping policy

Last updated: October 14, 2026

At Yarnland, we carefully prepare and ship our physical products from Portugal. We currently offer physical product delivery to Portugal and Spain. Digital crochet patterns are also available in Portugal and selected international markets.

Please review the information below regarding physical product delivery, shipping costs, order processing, and digital product delivery.

Physical Product Delivery

Yarnland currently ships physical products to Portugal and Spain.

In Portugal, deliveries are available to Mainland Portugal, Madeira, and the Azores.

In Spain, deliveries are available to eligible destinations according to the shipping options offered at checkout.

Available shipping options and their respective costs are displayed at checkout before payment.

Order Processing

Physical product orders are normally prepared for shipment within 3–5 business days after payment has been confirmed.

Once your order has been shipped, you will receive a shipping confirmation by email, together with any available tracking information.

Business days are Monday through Friday, excluding public holidays in Portugal.

How Shipping Costs Are Calculated

Shipping costs for physical products are determined according to the delivery destination and the applicable characteristics of the order.

Shipping rates may vary depending on the destination, including Mainland Portugal, Madeira, the Azores, and eligible destinations in Spain.

Available shipping options and the final shipping cost will always be displayed at checkout before payment.

Tracking Your Order

When tracking is available for the selected shipping service, you will receive the relevant tracking information by email after your order has been shipped.

After receiving your shipping confirmation, please allow some time for the tracking information to be updated in the carrier's system.

Digital Crochet Patterns

Digital crochet patterns do not require physical shipping and are available in Portugal and selected international markets.

Once payment has been confirmed, your digital pattern will be sent automatically to the email address provided at checkout.

Please make sure your email address is correct before completing your order. If you do not see the delivery email in your inbox, please also check your spam or junk folder.

Digital product availability may vary depending on the customer's country or region.

If you experience any difficulty receiving or accessing your pattern, please contact us. We will be happy to help.

Orders Containing Physical and Digital Products

In Portugal and Spain, where both physical and digital products are available, shipping charges apply only to the physical products included in the order.

Digital products are delivered electronically and do not incur shipping charges.

Customers in selected international markets where physical shipping is unavailable may still purchase eligible digital products.

Estimated Delivery Times

Estimated delivery times for physical orders begin after the order has been shipped and are separate from our normal 3–5 business day processing time.

Mainland Portugal: Delivery is normally expected within 3–5 business days after dispatch.

Mainland Spain: Delivery is normally expected within 3–5 business days after dispatch.

Madeira and the Azores: Delivery times may vary depending on the destination and the carrier service.

Other eligible Spanish destinations: Delivery times may vary depending on the destination and the carrier service.

Delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to circumstances beyond Yarnland's control, including carrier delays, adverse weather conditions, public holidays, or periods of high order volume.

Digital products are delivered electronically after payment confirmation and are not subject to physical product delivery times.