Terms of service

Last updated: 25 June 2026

Welcome to Yarnland. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Us

Yarnland is an online store offering premium yarns, accessories and related products for crochet, knitting and other fibre crafts.

If you have any questions, please contact us at:

Email: yarnland.shop@gmail.com

2. Acceptance of Terms

By accessing this website or purchasing from Yarnland, you agree to these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please do not use this website.

3. Products

We make every effort to ensure that product descriptions, images and colours are accurate.

However, actual colours may vary depending on your monitor, mobile device settings or screen calibration.

As our products are manufactured in production batches, slight colour variations between dye lots are normal and cannot be considered a manufacturing defect.

To achieve the best colour consistency for your project, we recommend purchasing the full quantity of yarn required in a single order whenever possible.

Product specifications, including weight, length and recommended hook or needle sizes, are provided as accurately as possible but may vary slightly due to the manufacturing process.

4. Pricing

All prices are displayed in Euros (€).

Prices may change without prior notice.

The price applicable to your order is the one displayed at the time of purchase.

5. Orders

By placing an order, you confirm that:

  • the information provided is accurate;

  • you are authorised to use the selected payment method;

  • you accept these Terms of Service.

Yarnland reserves the right to refuse or cancel any order in exceptional circumstances, including pricing errors, suspected fraud or product unavailability.

If an item becomes unavailable after your order has been placed, we will contact you promptly to offer a replacement, an alternative product or a full refund.

6. Payment

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment authorisation.

7. Shipping

Shipping times are estimates only.

Although we strive to dispatch orders promptly, delivery times may vary depending on the destination country, customs procedures (where applicable) and courier services.

Please refer to our Shipping Policy for full details.

8. Returns and Refunds

Returns are handled in accordance with our Returns & Refund Policy.

Please read that policy before requesting a return.

9. Product Use

Our yarns are intended for crochet, knitting and other fibre craft projects.

Customers are responsible for selecting products suitable for their intended use.

Yarnland supplies materials only. The safety, durability and suitability of finished handmade products depend on the techniques, materials and assembly used by the maker.

When handmade items are intended for babies or young children, customers are responsible for ensuring that the finished product complies with all applicable safety requirements.

10. Intellectual Property

All content on this website, including:

  • photographs;

  • logos;

  • product descriptions;

  • graphics;

  • branding;

  • text;

  • product images;

  • website design;

is the exclusive property of Yarnland unless otherwise stated.

No content may be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Yarnland shall not be liable for indirect, incidental or consequential damages arising from the use of this website or its products.

Nothing in these Terms limits any rights granted to consumers under applicable law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed by the laws of Portugal and, where applicable, the consumer protection legislation of the European Union.

Any disputes shall be subject to the competent Portuguese courts, without prejudice to mandatory consumer rights.

14. Changes to These Terms

Yarnland reserves the right to update these Terms of Service at any time.

The latest version will always be available on this website.

15. Contact

If you have any questions regarding these Terms of Service, please contact us:

Yarnland

Email: yarnland.shop@gmail.com

We are committed to providing excellent service and a safe shopping experience.